Planet VGW-400 - Briker - IVR & Inbound routes

clovanzo · February 11, 2017, 2:06am

Rekan asterisk.id yth
Langsung ke pokok permasalahan. Untuk register trunk, saya membuat extension 1111 dan statusnya sudah registered.
Sementara pada Planet, Hot Line TEL saya arahkan ke ring groups 600 dimana pada group tersebut berisi 2 extension 801,802 dan sudah berjalan dengan baik.

Pertanyaan saya, bagaimana cara merubah agar setiap telepon masuk pesawat telepon di ring groups tidak langsung berdering tetapi disambut dulu oleh IVR, lalu setelah penelepon tekan 0 baru ring group 600 berbunyi.

Konfigurasi pada capture dibawah yang sudah saya coba tetapi setiap telepon masuk ring groups 600 langsung berdering.

Sebelum dan sesudahnya saya ucapkan terima kasih

godril · February 12, 2017, 9:29am

Kalo ndak salah di menu Dialling Plan ada tab Phone Book. Coba buat satu list misal Name nya 1234. Lalu di Tel No, isikan ip address briker. Save.

Balik ke halaman FXO settings, di Hot Line Tel isikan nomer 1234.

Masuk ke Briker, buat inbound route, kosongkan did dan cid, langsung ke set destination palign bawah, pilih IVR. Submit changes. Apply Changes.

Selamat mencoba.

clovanzo · February 13, 2017, 7:48pm

Mas @godril yth,
Terima kasih atas panduannya, maaf baru merespon karena saya keluar kota. Besok akan saya coba sarannya dan akan laporkan hasilnya. Terima kasih

clovanzo · February 14, 2017, 4:09am

Mas @godril yth,
Saya sudah coba ikuti petunjuknya, ketika saya coba dial dari luar 2 kali nada sambung lalu terputus.

edited ketemu cara liat log (ip briker sedikit saya sensor ya mas)

[Feb 14 11:12:19] WARNING[1403] db.c: Error executing SQL (COMMIT): database is locked
[Feb 14 11:12:45] VERBOSE[1423][C-0000325f] netsock2.c: Using SIP VIDEO TOS bits 136
[Feb 14 11:12:45] VERBOSE[1423][C-0000325f] netsock2.c: Using SIP VIDEO CoS mark 6
[Feb 14 11:12:45] VERBOSE[1423][C-0000325f] netsock2.c: Using SIP RTP TOS bits 184
[Feb 14 11:12:45] VERBOSE[1423][C-0000325f] netsock2.c: Using SIP RTP CoS mark 5
[Feb 14 11:12:45] VERBOSE[1646][C-0000325f] pbx.c: Executing [001972597540595@from-sip-external:1] NoOp("SIP/203.174.sensor.sensor-000031a8", "Received incoming SIP connection from unknown peer to 001972597540595") in new stack
[Feb 14 11:12:45] VERBOSE[1646][C-0000325f] pbx.c: Executing [001972597540595@from-sip-external:2] Set("SIP/203.174.sensor.sensor-000031a8", "DID=001972597540595") in new stack
[Feb 14 11:12:45] VERBOSE[1646][C-0000325f] pbx.c: Executing [001972597540595@from-sip-external:3] Goto("SIP/203.174.sensor.sensor-000031a8", "s,1") in new stack
[Feb 14 11:12:45] VERBOSE[1646][C-0000325f] pbx_builtins.c: Goto (from-sip-external,s,1)
[Feb 14 11:12:45] VERBOSE[1646][C-0000325f] pbx.c: Executing [s@from-sip-external:1] GotoIf("SIP/203.174.sensor.sensor-000031a8", "0?from-trunk,001972597540595,1") in new stack
[Feb 14 11:12:45] VERBOSE[1646][C-0000325f] pbx.c: Executing [s@from-sip-external:2] Set("SIP/203.174.sensor.sensor-000031a8", "TIMEOUT(absolute)=15") in new stack
[Feb 14 11:12:45] VERBOSE[1646][C-0000325f] func_timeout.c: Channel will hangup at 2017-02-14 11:13:00.850 WIB.
[Feb 14 11:12:45] VERBOSE[1646][C-0000325f] pbx.c: Executing [s@from-sip-external:3] Answer("SIP/203.174.sensor.sensor-000031a8", "") in new stack
[Feb 14 11:12:46] VERBOSE[1646][C-0000325f] pbx.c: Spawn extension (from-sip-external, s, 3) exited non-zero on 'SIP/203.174.sensor.sensor-000031a8'
[Feb 14 11:12:46] VERBOSE[1646][C-0000325f] pbx.c: Executing [h@from-sip-external:1] NoOp("SIP/203.174.sensor.sensor-000031a8", "Hangup") in new stack
[Feb 14 11:12:46] VERBOSE[1646][C-0000325f] pbx.c: Executing [h@from-sip-external:2] Set("SIP/203.174.sensor.sensor-000031a8", "DID=s") in new stack
[Feb 14 11:12:46] VERBOSE[1646][C-0000325f] pbx.c: Executing [h@from-sip-external:3] Goto("SIP/203.174.sensor.sensor-000031a8", "s,1") in new stack
[Feb 14 11:12:46] VERBOSE[1646][C-0000325f] pbx_builtins.c: Goto (from-sip-external,s,1)
[Feb 14 11:12:46] VERBOSE[1646][C-0000325f] pbx.c: Executing [s@from-sip-external:1] GotoIf("SIP/203.174.sensor.sensor-000031a8", "0?from-trunk,s,1") in new stack
[Feb 14 11:12:46] VERBOSE[1646][C-0000325f] pbx.c: Executing [s@from-sip-external:2] Set("SIP/203.174.sensor.sensor-000031a8", "TIMEOUT(absolute)=15") in new stack
[Feb 14 11:12:46] VERBOSE[1646][C-0000325f] func_timeout.c: Channel will hangup at 2017-02-14 11:13:01.111 WIB.
[Feb 14 11:12:46] VERBOSE[1646][C-0000325f] pbx.c: Executing [s@from-sip-external:3] Answer("SIP/203.174.sensor.sensor-000031a8", "") in new stack
[Feb 14 11:12:46] VERBOSE[1646][C-0000325f] pbx.c: Spawn extension (from-sip-external, s, 3) exited non-zero on 'SIP/203.174.sensor.sensor-000031a8'
[Feb 14 11:13:46] VERBOSE[1423][C-00003260] netsock2.c: Using SIP VIDEO TOS bits 136
[Feb 14 11:13:46] VERBOSE[1423][C-00003260] netsock2.c: Using SIP VIDEO CoS mark 6
[Feb 14 11:13:46] VERBOSE[1423][C-00003260] netsock2.c: Using SIP RTP TOS bits 184
[Feb 14 11:13:46] VERBOSE[1423][C-00003260] netsock2.c: Using SIP RTP CoS mark 5
[Feb 14 11:13:46] VERBOSE[1695][C-00003260] pbx.c: Executing [s@from-internal:1] Macro("SIP/1111-000031a9", "hangupcall") in new stack
[Feb 14 11:13:46] VERBOSE[1695][C-00003260] pbx.c: Executing [s@macro-hangupcall:1] GotoIf("SIP/1111-000031a9", "1?skiprg") in new stack
[Feb 14 11:13:46] VERBOSE[1695][C-00003260] pbx_builtins.c: Goto (macro-hangupcall,s,4)
[Feb 14 11:13:46] VERBOSE[1695][C-00003260] pbx.c: Executing [s@macro-hangupcall:4] GotoIf("SIP/1111-000031a9", "1?skipblkvm") in new stack
[Feb 14 11:13:46] VERBOSE[1695][C-00003260] pbx_builtins.c: Goto (macro-hangupcall,s,7)
[Feb 14 11:13:46] VERBOSE[1695][C-00003260] pbx.c: Executing [s@macro-hangupcall:7] GotoIf("SIP/1111-000031a9", "1?theend") in new stack
[Feb 14 11:13:46] VERBOSE[1695][C-00003260] pbx_builtins.c: Goto (macro-hangupcall,s,9)
[Feb 14 11:13:46] VERBOSE[1695][C-00003260] pbx.c: Executing [s@macro-hangupcall:9] Hangup("SIP/1111-000031a9", "") in new stack
[Feb 14 11:13:46] VERBOSE[1695][C-00003260] app_macro.c: Spawn extension (macro-hangupcall, s, 9) exited non-zero on 'SIP/1111-000031a9' in macro 'hangupcall'
[Feb 14 11:13:46] VERBOSE[1695][C-00003260] pbx.c: Spawn extension (from-internal, s, 1) exited non-zero on 'SIP/1111-000031a9'
[Feb 14 11:13:46] VERBOSE[1695][C-00003260] pbx.c: Executing [h@from-internal:1] Macro("SIP/1111-000031a9", "hangupcall") in new stack
[Feb 14 11:13:46] VERBOSE[1695][C-00003260] pbx.c: Executing [s@macro-hangupcall:1] GotoIf("SIP/1111-000031a9", "1?skiprg") in new stack
[Feb 14 11:13:46] VERBOSE[1695][C-00003260] pbx_builtins.c: Goto (macro-hangupcall,s,4)
[Feb 14 11:13:46] VERBOSE[1695][C-00003260] pbx.c: Executing [s@macro-hangupcall:4] GotoIf("SIP/1111-000031a9", "1?skipblkvm") in new stack
[Feb 14 11:13:46] VERBOSE[1695][C-00003260] pbx_builtins.c: Goto (macro-hangupcall,s,7)
[Feb 14 11:13:46] VERBOSE[1695][C-00003260] pbx.c: Executing [s@macro-hangupcall:7] GotoIf("SIP/1111-000031a9", "1?theend") in new stack
[Feb 14 11:13:46] VERBOSE[1695][C-00003260] pbx_builtins.c: Goto (macro-hangupcall,s,9)
[Feb 14 11:13:46] VERBOSE[1695][C-00003260] pbx.c: Executing [s@macro-hangupcall:9] Hangup("SIP/1111-000031a9", "") in new stack
[Feb 14 11:13:46] VERBOSE[1695][C-00003260] app_macro.c: Spawn extension (macro-hangupcall, s, 9) exited non-zero on 'SIP/1111-000031a9' in macro 'hangupcall'
[Feb 14 11:13:46] VERBOSE[1695][C-00003260] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/1111-000031a9'
[Feb 14 11:13:49] WARNING[1403] db.c: Error executing SQL (COMMIT): database is locked`

asoka · February 14, 2017, 6:36am

Halo,

Apabila dilihat dari log tersebut, itu IP Address Planet belum di daftarkan pada Briker, sehingga diarahkan ke context from-sip-external, coba buatkan SIP Trunk dengan host alamat IP Address Planet, lalu context=from-trunk

clovanzo · February 14, 2017, 7:46am

Sepertinya saya masih ada salah di pengaturan trunk nya

[Feb 14 15:08:21] WARNING[1423] chan_sip.c: Probably a DNS error for registration to 1111@sip_trunk, trying REGISTER again (after 20 seconds)

Mohon koreksinya

godril · February 14, 2017, 9:56am

halo sori baru bales.

BTW , itu gateway kan sudah diregister ke PBX dengan ekstensi (username) 1111 bukan? Jika iya, maka masuk ke asterisk -vr , lalu coba jalankan perintah sip show peers, lihat bagian endpoint 1111. Catat ip addressnya, misal 1.2.3.4, lalu add trunk dengan detail:

Trunk Name: 1111
host=1.2.3.4
type=peer
qualify=yes
context=from-trunk
dtmfmode=rfc2833
insecure=port,invite

kosongkan sisanya, (termasuk string register).

clovanzo · February 14, 2017, 10:25am

Mas @godril, mas @asoka yth,
Dengan merubah trunk name menjadi 1111 dan mengosongkan string register saat ini inbound rules sudah berjalan dengan semestinya, saya coba arahkan ke IVR (belum ada rekaman) lalu saya pencet 0 berhasil dioper ke ring groups seperti yang saya mau. Saya senang sekali. Oh iya saya ada rubahan juga, extension 1111 ternyata context nya masih from-internal, saya rubah menjadi from-trunk.

Satu pertanyaan lagi, jika saya telp antar extension, suaranya bagus dan jernih sekali. Tetapi saya coba telp dari HP menuju nomer PSTN, kemudian setelah diforward ke extension, suara nya terdengar kecil dan agak berdengung/bergema. Setingan apa yang perlu saya cek di unit gateway planet nya ya? terima kasih banyak.